Canopy by Hilton Hangzhou West Lake | Hotel in Hangzhou

| 8.7 (153 Reviews) |  1 Bathroom  23 Guests
Shangcheng Hotel | Canopy by Hilton Hangzhou West Lake

Hotel in Shangcheng, Hangzhou

Canopy by Hilton Hangzhou West Lake has free bikes, fitness center, a garden and terrace in Hangzhou. Offering a restaurant, the property also features a bar, as well as a hot tub. The property has room service, a 24-hour front desk and currency exchange for guests. The rooms in the hotel are equipped with a coffee machine. Rooms contain air conditioning, and certain accommodations at Canopy by Hilton Hangzhou West Lake have a balcony. All guest rooms will provide guests with a fridge. A buffet, à la carte or continental breakfast is available at the property. Wushan Square is one mile from the accommodation, while Hangzhou East Train Station is 5.1 miles from the property. Hangzhou Xiaoshan International Airport is 17 miles away.

Canopy by Hilton Hangzhou West Lake is located in Hangzhou.

This 159 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Guest Services, Child Friendly, and several others. This is a 4 star rated property and has over 153 reviews with the average score of 8.7 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 159 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Canopy by Hilton Hangzhou West Lake in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Canopy by Hilton Hangzhou West Lake”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Bar
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Free parking
  • Parking garage
Accessibility
  • Wheelchair accessible
Activities
  • Happy hour
  • Fitness center
  • Themed dinners
  • Bike tours
  • Bar crawls
  • Hot tub/Jacuzzi
  • Fitness
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Smoke-free property
Guest Services
  • Room service
  • Baggage storage
  • Currency exchange
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • 24-hour front desk
  • Express check-in/out
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Laundry
  • Dry cleaning
Internet
  • Internet
Outdoors
  • Garden
  • Sun deck
  • Terrace
Security/Safety
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.2
Location:
8.57
Staff:
8.77
Facilities:
8.74
Comfort:
9.03
Cleanliness:
9.22
Guy
Nov 29, 2025 08:00:00 AM
Review Score:   10
Israel
Reviewer Type: Couple
Travel Purpose: business
Positive: The crew is great, very nice, professional and cooperative.
Summary: Great hotel, great location, professional experience
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Slippers, Bathrobe, Free toiletries

Kitchen

Kitchenware, Refrigerator, Coffee machine

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
Deluxe King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Slippers, Bathrobe, Shower, Free toiletries

Media & Technology

Radio, Telephone

General

Air conditioning

Kitchen

Kitchenware, Refrigerator, Coffee machine

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
Deluxe King Room with Lake View
Room Type: Triple
Room Size: 37 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Slippers, Free toiletries

Media & Technology

Radio, Telephone

General

Air conditioning

Kitchen

Kitchenware, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

View

Lake view

Exclusive services

Free gym access, Concierge services
Deluxe King Room with Balcony
Room Type: Double
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Outdoors

Balcony, Terrace

Bathroom

Slippers, Bathrobe, Free toiletries

Kitchen

Kitchenware, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
King Suite
Room Type: Suite
Room Size: 62 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Slippers, Free toiletries

Media & Technology

Radio, Telephone

General

Air conditioning

Kitchen

Kitchenware, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
King Loft
Room Type: Triple
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Slippers, Free toiletries

Media & Technology

Radio, Telephone

General

Air conditioning

Kitchen

Kitchenware, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
Premium King Room
Room Type: Triple
Room Size: 57 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Slippers, Free toiletries

Media & Technology

Radio, Telephone

General

Air conditioning

Kitchen

Kitchenware, Refrigerator, Coffee machine

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
Deluxe Twin Room
Room Type: Triple
Room Size: 47 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Slippers, Shower, Bathtub, Bathrobe, Free toiletries

Media & Technology

Radio, Telephone

General

Air conditioning

Kitchen

Kitchenware, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
Deluxe Canopy Room with City View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Slippers, Bathrobe, Free toiletries

Kitchen

Kitchenware, Refrigerator, Coffee machine

Bedroom

Alarm clock

Exclusive services

Free gym access, Concierge services
Check Hotel Availability
Nightly rates from:
USD180
You will be redirected to  
Hot Deal - It has been viewed 52 times today
Not the right fit? Check out our other properties in Shangcheng
Cheng Zhai From US $73
         

|
9.9 (20 Reviews)
House
  • Air Conditioner
  • View
  • Balcony/Terrace
Yungu Garden Residence From US $46
         

|
New
House
  • Air Conditioner
  • Parking
  • TV
Hofang Guest House From US $10
         

8.4 (113 Reviews)
Hostel
  • TV
  • View
  • Balcony/Terrace
Nostalgia S Hotel(HangzhouHefang Old Street) From US $46
         

|
10.0 (11 Reviews)
Hotel
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
Onederz Hostel Hangzhou From US $11
         

6.5 (6 Reviews)
Hostel
  • Air Conditioner
  • Parking
  • TV
Zheda Yuanzheng Lanshe Hotel From US $64
         

|
9.6 (73 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Hangzhou Shangcheng District ·Locals Apartment· Xihu ·00144510 From US $132
         

3.7 (3 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Security/Safety
Hotel Indigo Hangzhou Uptown by IHG From US $125
         

|
9.6 (8 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Locals Apartment Place 99 From US $58
         

1.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Accessibility
Relais & Chateaux Chaptel Hangzhou From US $341
         

|
9.0 (7 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
犹望梅岑民宿-西湖湖滨河坊街店 From US $80
         

Poetic Villa From US $28
         

|
New
House
  • Air Conditioner
  • Parking
  • TV
Atour X Hotel Hangzhou West Lake Ding an Road From US $126
         

|
9.3 (39 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
Hangzhou Lanshe hotel From US $42
         

|
9.2 (718 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Hefu Hotel From US $161
         

|
9.2 (5 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
Nostalgia S Hotel Hangzhou Hefang Old Street From US $71
         

|
9.0 (19 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Accessibility
Canopy by Hilton Hangzhou West Lake From US $180
         

|
8.7 (153 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • View
Grand Hyatt Hangzhou From US $215
         

|
8.6 (253 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Sofitel Hangzhou Westlake From US $134
         

|
8.5 (547 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
木桃酒店Mutao Hotel From US $47
         

8.5 (61 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hangzhou Xinqiao Hotel From US $64
         

|
8.5 (31 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible