Hotel Portal & Suites | Hotel in Ciudad Hidalgo

7.5 (133 Reviews) |  5 Bathrooms  14 Guests
Ciudad Hidalgo Hotel | Hotel Portal & Suites

Hotel in Ciudad Hidalgo

Hotel Portal & Suites is located in Ciudad Hidalgo and features a bar. Featuring room service, this property also provides guests with a restaurant. There's a terrace and guests can use free WiFi and free private parking. At the hotel, all rooms come with a closet. With a private bathroom equipped with a shower and free toiletries, certain accommodations at Hotel Portal & Suites also feature a city view. At the accommodation, rooms include a flat-screen TV with satellite channels. Guests at Hotel Portal & Suites can enjoy an American breakfast. Staff at the hotel are available to give advice at the 24-hour front desk. General Francisco J. Mujica International Airport is 49 miles from the property.

Hotel Portal & Suites is located in Ciudad Hidalgo.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Spa, Child Friendly, and several others. This is a good star rated property and has over 133 reviews with the average score of 7.5 . Coming to Ciudad Hidalgo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Ciudad Hidalgo. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Portal & Suites in Ciudad Hidalgo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Portal & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Breakfast in the room
  • Bar
Parking
  • Private Parking
  • Parking
  • Parking garage
  • Free parking
Activities
  • Manicure
  • Haircut
  • Beauty services
  • Waxing services
  • Hair coloring
  • Pedicure
  • Makeup services
  • Hairstyling
Entertainment
  • Baby safety gates
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Hypoallergenic room available
  • Convenience store on site
  • Family rooms
  • Designated smoking area
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Private check-in/out
  • Fax/Photocopying
  • Suit press
  • Baggage storage
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Ironing service
  • Concierge
  • Room service
  • Tour desk
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.72
Location:
9.14
Staff:
8.81
Facilities:
7.3
Comfort:
8.17
Cleanliness:
8.39
Dalia
Feb 20, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location is perfect. A little difficult to find. Very clean and comfortable
Negative: The bathroom is a bit small
Summary: Staff was very friendly and welcoming. Will be coming back
See All Reviews

Room Arrangement

Room Info Facilities
Queen Suite
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Private bathroom, Toilet, Free toiletries, Shower, Towels/Sheets (extra fee), Towels, Bathtub or shower

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels

General

Tile/Marble floor, Soundproof, Hypoallergenic, Iron, Key access, Fire extinguisher, Suit press

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Shower chair

Room amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Room with Two Queen Beds
Room Type: Twin
Room Size: 26 m2
2 Full bed(s) Bed

Bathroom

Toilet paper, Private bathroom, Toilet, Free toiletries, Shower, Towels/Sheets (extra fee), Towels, Bathtub or shower

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels

General

Tile/Marble floor, Soundproof, Hypoallergenic, Iron, Key access, Fire extinguisher, Suit press

Living Area

Sitting area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Shower chair

Room amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 7 m2
1 Full bed(s) Bed

Bathroom

Toilet paper, Private bathroom, Toilet, Free toiletries, Shower, Towels/Sheets (extra fee), Towels, Bathtub or shower

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels

General

Tile/Marble floor, Soundproof, Hypoallergenic, Iron, Key access, Fire extinguisher, Suit press

Living Area

Sofa

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Shower chair

Room amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Deluxe Room

Bathroom

Toilet paper, Private bathroom, Toilet, Free toiletries, Shower, Towels/Sheets (extra fee), Towels, Bathtub or shower

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels

General

Hardwood or parquet floors, Hypoallergenic, Iron, Key access, Fire extinguisher, Suit press

View

City view, Quiet street view, Garden view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Shower chair

Room amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Suite with Garden View
Room Type: Suite
Room Size: 13 m2
1 Full bed(s) Bed
Suite with Garden View

Bathroom

Toilet paper, Private bathroom, Toilet, Free toiletries, Shower, Towels/Sheets (extra fee), Towels, Bathtub or shower

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels

General

Hardwood or parquet floors, Hypoallergenic, Iron, Key access, Fire extinguisher, Suit press

Living Area

Sofa, Sitting area

View

City view, Quiet street view, Garden view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Shower chair

Room amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Portal & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Portal & Suites?

Check-in time for Hotel Portal & Suites starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Portal & Suites have a swimming pool?

No, this Hotel Portal & Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Portal & Suites?

Best-rates for the Hotel Portal & Suites starts from $46 per night with includes Restaurant, Balcony/Terrace, Sports/Activities, Guest Services, Laundry, Parking, Business Services, Bar, Breakfast, Internet, Security/Safety, Spa, Child Friendly, Designated Smoking Area, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Portal & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Portal & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Portal & Suites has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Portal & Suites?

Based on the information reported by the owner or manager, the Hotel Portal & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Portal & Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD46
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