Is this The St. Regis Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The St. Regis Shenzhen have a swimming pool?

Yes, this The St. Regis Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The St. Regis Shenzhen?

Best-rates for the The St. Regis Shenzhen starts from $199 per night with includes TV, Wheelchair Accessible, Spa, Fireplace/Heating, Internet, Laundry, Parking, Designated Smoking Area, Business Services, Bar, Breakfast, Hot Tub, Kitchen, Accessibility, Wellness Facilities, Toiletries, Entertainment, Child Friendly, Air Conditioner, Pool, Balcony/Terrace, Security/Safety, Sports/Activities, Bedding/Linens, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The St. Regis Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The St. Regis Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The St. Regis Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The St. Regis Shenzhen?

Based on the information reported by the owner or manager, the The St. Regis Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The St. Regis Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The St. Regis Shenzhen | Hotel in Shenzhen

| 9.0 (260 Reviews) | 1 Bathroom

Hotel in Luohu, Shenzhen

Luxury Shenzhen hotel connected to a shopping center, steps from KK Mall
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
Change of towels is available on request.
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and washers/dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Shampoo

Hair dryer

Designer toiletries

Private bathroom

Bathrobes

Toilet paper

Deep soaking bathtub

Towels

Hydromassage showerhead

Toothbrush and toothpaste

Soap

Bedroom

Pillow-top mattress

Rollaway/extra beds (surcharge)

Air conditioning

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Egyptian cotton sheets

Hypo-allergenic bedding

Down comforter

Heating

Free cribs/infant beds

Window screens

Guidebooks/recommendations

Washer and dryer

Electrical adapters/chargers

LED light bulbs

Private indoor hot tub

Soundproofing

Turndown service

Free newspapers

Children's slippers

Water-efficient toilets only

Restaurant dining guide

Recycling

Water-efficient showers only

Phone

Slippers

Energy-saving switches

Laptop-friendly workspace

Local maps

Laptop-compatible safe

Desk

Connecting rooms available

Eco-friendly cleaning products provided

Iron/ironing board

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 268 per person

Coffee/tea in common area(s)

24-hour room service

3 restaurants and 1 coffee shop/cafe

1 bar

Electric kettle

Coffee/tea maker

Coffee/tea filters (reusable)

Free bottled water

Minibar

Local meal delivery service

Parking

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Electric car charging station on site

Free self parking on site

Accessibility

In-room accessibility

Lever door handles

Elevator

Braille signage

Wheelchair-accessible restaurant

Accessible airport shuttle

Wheelchair-accessible business center

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Visual fire alarm

Grab bar near toilet

Low-height electrical outlets in bathroom

Grab bar in bathtub

Wheelchair accessible (may have limitations)

Height-adjustable showerhead

Assistive listening devices available

Wheelchair-accessible registration desk

Doorbell and phone notification

Low-height view port in door

Wheelchair-accessible bathroom vanity

Wheelchair-accessible concierge desk

Low-height counter and sink

Wheelchair-accessible fitness center

Activities

Full-service spa

Fitness classes

Sauna

Children's pool

Yoga classes

Indoor pool

Hot tub

24-hour fitness center

Entertainment

46-inch LCD TV

Pay movies

Digital channels

General

Meeting rooms - 8

Business center

Library

Elevator

Water dispenser

Banquet hall

Front-desk safe

Free newspapers in lobby

Ballroom

English

Chinese (Cantonese)

Chinese (Mandarin)

Vegetarian dining options

At least 80% lighting from LEDs

Humane treatment of captive wild animals

Romance packages available

Reusable cups only

No plastic coffee stirrers

Books

Double-glazed windows

Biodegradable coffee stirrers

At least 80% organic food

No plastic soda bottles

Local artist showcase

Couples dining

Comprehensive food waste policy

Local culture & ecosystem education

At least 80% of food locally-sourced

Designated smoking areas (fines apply)

Biodegradable drinking straws

Vegan dining options

No plastic drinking straws

Reusable tableware only

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Children's pool

Rollaway/extra beds (surcharge)

Children's toys

Snack bar/deli

Indoor pool

Laundry facilities

Children's books

Free cribs/infant beds

Washer/dryer

Dry cleaning service

Change of towels (on request)

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

Hair salon

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Vegetable garden

Garden

Terrace

Spa

Hot tub

Sauna

Detox wraps

Massage/treatment rooms

Body wraps

Couples treatment room(s)

Body treatments

6 treatment rooms

Massage - hot stone

Spa open daily

Facials

Body scrubs

Aromatherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 450 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 268 per person airport shuttle fee: cny 600 per vehicle (one-way, maximum occupancy 6) late check-out is available for a fee (subject to availability) rollaway bed fee: cny 450 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Carlos

Jan 30, 2026 06:12:29 PM

Review Score: 10

Summary: Hotel top -10/10

See All Reviews

Room Arrangement

Room Info	Facilities
2 Twin/Single Beds,Skyline View,Guest Room Room Size: 538 square feet m² 2 Twin Beds	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
1 King Bed,Skyline View,Guest Room Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Hill view, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
2 Twin/Single Beds,City View,Guest Room Room Size: 517 square feet m² 2 Twin Beds	General Square feet - 517, Ping - 15, Number of bedrooms - 1, Square meters - 48, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
1 King Bed,City View,Guest Room Room Size: 484 square feet m² 1 King Bed	General Number of bedrooms - 1, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view
1 King Bed,City View,Caroline Astor Suite Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Hill view, Square meters - 70, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 21
1 King Bed,City View,Allure Suite Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, Hill view, Square meters - 70, Number of bedrooms - 1, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
2 King Beds,Skyline View,2-Bedroom Presidential Suite Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
1 King Bed,City View,St Regis Suite Room Size: 1163 square feet m² 1 King Bed	General Square feet - 1163, Hill view, Square meters - 108, Number of bedrooms - 1, Ping - 33, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed,City View,Shenzhen Suite Room Size: 947 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Hill view, Ping - 27, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 88
1 King Bed,City View,Metropoltan Suite Room Size: 1109 square feet m² 1 King Bed	General Hill view, Number of bedrooms - 1, Separate sitting area, Square meters - 103, Ping - 31.17, Square feet - 1109, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed,Skyline View,Large Room Room Size: 560 square feet m² 1 King Bed	General Square meters - 52, Hill view, Ping - 16, Number of bedrooms - 1, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed,City View,Large Room Room Size: 560 square feet m² 1 King Bed	General Square meters - 52, Ping - 16, Number of bedrooms - 1, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
1 King Bed,Urban View,Guest Room Room Size: 538 square feet m² 1 King Bed	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
2 Twin/Single Beds,Skyline View,Large Room Room Size: 517 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Ping - 15, Hill view, Square meters - 48, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
2 Twin/Single Beds,City View,Large Room Room Size: 581 square feet m² 2 Twin Beds	General Square meters - 54, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Square feet - 581, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2