The Palace, a Luxury Collection Hotel, Madrid | Hotel in Madrid

| 9.2 (1003 Reviews) |  1 Bathroom
Cortes Hotel | The Palace, a Luxury Collection Hotel, Madrid

Hotel in Cortes, Madrid

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Housekeeping is available on request.
The Palace, a Luxury Collection Hotel, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Deep soaking bathtub
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Bathrobes
Bedroom
  • Pillow-top mattress
  • Free cribs/infant beds
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Eco-friendly cleaning products provided
  • Desk
  • Water-efficient toilets only
  • Recycling
  • Laptop-friendly workspace
  • Phone
  • Water-efficient showers only
  • Slippers
  • Laptop-compatible safe
  • Soundproofing
  • Iron/ironing board
  • Mobile key entry
  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • LED light bulbs
Breakfast
  • 1 bar
  • 24-hour room service
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 45 per person
  • Minibar
Parking
  • Limo/town car service
  • Onsite parking options include a garage
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Height-adjustable showerhead
  • Low-height door lock
  • Wheelchair-accessible concierge desk
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path of travel
  • Lever door handles
  • Low-height counter and sink
  • Elevator
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
Activities
  • Golfing
  • Shopping
  • 24-hour fitness center
Entertainment
  • LED TV
  • Premium channels
General
  • Meeting rooms
  • Business center
  • Computer station
  • Elevator
  • Free newspapers in lobby
  • Banquet hall
  • Front-desk safe
  • ATM/banking services
  • Ballroom
  • English
  • Spanish
  • Portuguese
  • French
  • Biodegradable drinking straws
  • Smoke-free property
  • No plastic coffee stirrers
  • At least 80% lighting from LEDs
  • Local artist showcase
  • No plastic soda bottles
  • No plastic drinking straws
  • Vegetarian dining options
  • Vegan dining options
  • Reusable cups only
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • At least 80% of food locally-sourced
  • Reusable tableware only
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • No plastic water bottles
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms
  • Hair salon
  • Porter/bellhop
  • Housekeeping (on request)
  • Wedding services
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Dry cleaning service
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Outdoors
  • Garden
  • Vegetable garden
  • Terrace

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 1 am contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 110.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 45 per person pet fee: eur 150 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 110.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 150 per pet, per stay service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

John
Apr 24, 2026 03:58:45 AM
Review Score:   10
Summary: The staff was very attentive and the room was beautiful.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room with 2 Twin Beds
Room Size: 334 square feet m2
2 Twin Beds
Deluxe Room with 2 Twin Beds

General

Square meters - 31, Ping - 9, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 334, Bed count minimum 2, Bed count maximum 2
Premium Cortes View Room with 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Premium Cortes View Room with 1 King Bed

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Premium Neptuno View Room with 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Premium Neptuno View Room with 1 King Bed

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Cortes Suite
Room Size: 775 square feet m2
1 King Bed
Cortes Suite

General

Square feet - 775, Private bathroom, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Palace Suite
Room Size: 614 square feet m2
1 King Bed
Palace Suite

General

Private bathroom, No rollaway/extra beds, Square feet - 614, Ping - 17, Number of bedrooms - 1, Square meters - 57, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Premium Neptuno View Room with 2 Twin Beds
Room Size: 355 square feet m2
2 Twin Beds
Premium Neptuno View Room with 2 Twin Beds

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 355, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Premium Room with 1 King Bed, Street View
Room Size: 355 square feet m2
1 King Bed
Premium Room with 1 King Bed, Street View

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Royal Suite
Room Size: 1808 square feet m2
1 King Bed
Royal Suite

General

Square feet - 1808, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 168, Ping - 51, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Neptuno Suite
Room Size: 1023 square feet m2
1 King Bed
Neptuno Suite

General

Square meters - 95, Square feet - 1023, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 29, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Cervantes Suite
Room Size: 732 square feet m2
1 King Bed
Cervantes Suite

General

Square feet - 732, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 20.6, Square meters - 68, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Grand Premium Neptuno View Room with 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Grand Premium Neptuno View Room with 1 King Bed

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11.5, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Premium Room with 2 Twin Beds, Street View
Room Size: 344 square feet m2
2 Twin Beds
Premium Room with 2 Twin Beds, Street View

General

Square meters - 32, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 344, Bed count minimum 2, Ping - 10, Bed count maximum 2
Palace Room with 2 Twins
Room Size: 377 square feet m2
2 Twin Beds
Palace Room with 2 Twins

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Bed count maximum 2
Deluxe Room with 1 King Bed
Room Size: 334 square feet m2
1 King Bed
Deluxe Room with 1 King Bed

General

Square meters - 31, Ping - 9, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 334, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Cortes hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cortes hotel have a swimming pool?

No, this Cortes hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cortes hotel?

Best-rates for the Cortes hotel starts from $544 per night with includes Accessibility, Breakfast, Air Conditioner, Security/Safety, Bar, Toiletries, Guest Services, Parking, Business Services, Bedding/Linens, Internet, Wheelchair Accessible, Wellness Facilities, Restaurant, Child Friendly, Laundry, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cortes hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cortes hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cortes hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cortes hotel?

Based on the information reported by the owner or manager, the Cortes hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cortes hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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