Is this Oakwood Residence Hangzhou pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Oakwood Residence Hangzhou have a swimming pool?

Yes, this Oakwood Residence Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Oakwood Residence Hangzhou?

Best-rates for the Oakwood Residence Hangzhou starts from $101 per night with includes Breakfast, Child Friendly, Kitchen, Accessibility, Security/Safety, Toiletries, Guest Services, Air Conditioner, Business Services, Wellness Facilities, Bar, Laundry, Pet Friendly, Pool, Spa, Restaurant, Internet, Parking, TV, Wheelchair Accessible, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Oakwood Residence Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Oakwood Residence Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Oakwood Residence Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Oakwood Residence Hangzhou?

Based on the information reported by the owner or manager, the Oakwood Residence Hangzhou indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Oakwood Residence Hangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Oakwood Residence Hangzhou | Apartment in Hangzhou

| 8.8 (303 Reviews) | Pet Friendly 1 Bedroom 1 Bathroom 3 Guests

Xihu Apartment | Oakwood Residence Hangzhou

1 Bedroom Apartment in Xihu, Hangzhou

Luxury aparthotel with free parking connected to a shopping center in Hangzhou
This smoke-free aparthotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Each apartment provides free WiFi and free wired Internet, an LCD TV with digital channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include a pillowtop bed and a pillow menu, and guests will also find conveniences like a washer/dryer and a coffee/tea maker.
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down comforters. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Bathrooms

Free toiletries

Hair dryer

Toothbrush and toothpaste

Bathrobes

Slippers

Towels provided

Bedroom

Pillow top mattress

Bed sheets provided

Pillow menu

Rollaway/extra beds: CNY 250.0 per night

Down comforter

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 124 for adults and CNY 70 for children

Room service available

1 restaurant and 1 coffee shop/cafe

Kitchen

Stovetop

Refrigerator

Toaster

Coffee/tea maker

Cookware/dishes/utensils

Rice cooker

Microwave

Electric kettle

Laundry

Washer/dryer

Laundry service

Dry cleaning/laundry service

Parking

Limited onsite parking

Free self parking on site

Height restrictions apply for onsite parking

Pet Friendly

CNY 500 per pet per stay

One-time cleaning fee: CNY 500

Pet friendly

Welcoming cats and dogs only

1 total (up to 22 lbs per pet)

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible business center

Elevator

Smoke-free property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair accessible

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Activities

Fitness classes on site

Fitness center

Entertainment

47-inch LCD TV with cable/satellite service

General

19 floors

Built in 2011

155 rooms

1 building

Chinese (Mandarin)

Japanese

English

German

In the business district

In a regional park

In the city center

Connected to a shopping center

1 meeting room

Desk

Business center

Guest Services

Free crib/infant bed

Iron/ironing board

Daily housekeeping

Multilingual staff

Concierge services

Free newspapers (lobby)

Porter/bellhop

Blackout drapes/curtains

Luggage storage

Laptop-compatible safe

Phone

Internet

Free WiFi

Security/Safety

Security system

Smoke detector installed (host has indicated there is a smoke detector on the property)

Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)

Fire extinguisher

Spa

Sauna

Indoor pool

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 250.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 124 for adults and cny 70 for children pet fee: cny 500 per pet, per stay plus cny 500 one-time cleaning fee rollaway bed fee: cny 250.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) pets allowed for an extra charge of cny 500 per pet, per stay, plus a one-time cleaning fee of cny 500 welcoming dogs and cats only

Smoking Policy

Smoking is not permitted

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has indicated there is a carbon monoxide detector on the property host has indicated there is a smoke detector on the property safety features at this property include a fire extinguisher and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property is professionally cleaned

Reviews

Whanyoung Alexander

Sep 29, 2025 02:08:36 PM

Review Score: 8

Summary: Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Executive (Twin Beds) Room Size: 538 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 538, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, Square meters - 50, Deep soaking bathtub, No rollaway/extra beds, Ping - 15.12, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Studio Deluxe Room Size: 484 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Shower only, Ping - 13.6, Square meters - 45, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Studio Executive Room Size: 538 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 538, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, Square meters - 50, Deep soaking bathtub, No rollaway/extra beds, Ping - 15.12, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Two Bedroom Executive Room Size: 1184 square feet m² 3 King Bed and Large Twin Beds	General Pet-friendly room, Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 2, Ping - 33, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1184, Separate dining area, Private bathroom, Deep soaking bathtub, Rainfall showerhead, Bed count maximum 3, Square meters - 110, City view, Bed count minimum 3
One Bedroom Executive Room Size: 721 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 721, Shower/tub combination, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Square meters - 67, Separate dining area, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, Ping - 20.26, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view